Standard 30 Day Return Policy

• Most of our product may be returned for a replacement or refund within 30 days.

• Unopened products may be returned for full refund within 30 days

• Opened products are subject to a minimum of 15% restocking fee unless the product is defective on arrival. 25% restocking fee will be charged to returns with incomplete or damaged package and additional fee will be charged for missing accessories.
  
  
• Physically damaged items cannot be returned to Bedox.

Limited Non-Refundable 30-Day Return Policy

• TomTom, Garmin, and Megellen products, please contact the manufacturer directly for support and exchange.

• Software is non-refundable once purchased and delivered. OEM versions are intended for system builders only and cannot be transferred to another PC once installed.

• Even return within 30 days ,full refunds back will not be applied to laptop bags and waterproof case for digital camera;only partial reund will be issued which will exclude the shipping cost that we have paid to the carrier. For returning the item, customer pays shipping sending back to us and we will issue partial refund (exclude shipping cost that we paid to the carrier) back to customer once we receive the item back.
  
  
• Screen Protector, PDA, and bundle packages w/ PDA or software are not eligible for refunds. Exchange for the same item only
  
  
  
  
  
  
  

All returns for a refund/repair/exchange are subject to a 25% restocking fee if without a RMA number.
Removal or alteration of a product's serial number or serial number sticker will automatically void your Bedox Return Policy. Products that are returned to Bedox with a missing, damaged or altered serial number will be refused RMA service and returned to you.

• Download RMA Form Here and fill-out the form ; e-mail the completed form to return@bedoxinc.com
  
  
• Please obtain a RMA number at return@bedoxinc.com before returning any item. While completing the RMA form, please state your order number, the product you wish to return and the reason for return. After we received the completed RMA form,We will email an RMA number along with the completed RMA form to you.
  
  
• Send the product to Bedox, Box up the item you are returning with RMA form with the assigned RMA number and send it to
  
  RMA Department
  [Your RMA Number]
  (Address stated in the RMA request Form)
  
  
• All returned Products must be received within 2 weeks for domestic purchase and 3 weeks for international purchase with trackable method from initial RMA issued date.
  
  
• You will receive another email once your package has been opened and your RMA has been reviewed & approved. It usually takes 2-5 business days from the time we receive your shipment to review and approve your RMA.
  
  
• If an RMA item is found to be on backorder and we cannot obtain the item, you will be notified by email and offered a similar replacement or a refund. We try to contact every customer in this case to find an agreeable replacement item or refund amount.
  
  
• The overall turnaround time for a return is about 5-8 business days from the time we receive the shipment; (that is, 2-5 business days for RMA processing and 2-3 business days to expedite your refund or replacement).
  

• Bedox does not offer any express warranties. However, many of the products available through Bedox are covered by One year Manufacturers' Warranties.
• If a product is covered by a manufacturer's warranty, a warranty card will be contain into the package. For defective item without warranty card, Bedox will provide replacment up to one year from the purchase date.Product warranty will be voided if the return product is physically damaged or has been modified.
  
• Products that state "This item can be returned to the product manufacturer only" must be returned directly to the product manufacturer for repair or replacement, unless otherwise required by law.
• Out of warranty service is subject to a minimum 25% service fee.